Privacy policy

SS Shoes Maker, We respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following personal information when you place an order or contact us:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order details and purchase history
  • Device information (IP address, browser type, cookies)

We do not store or process credit/debit card details. All payments are processed securely through third-party payment gateways.

2. How We Use Your Information

Your information is used for:

  • Processing and fulfilling orders
  • Shipping and delivery updates
  • Customer support and communication
  • Fraud prevention and security
  • Improving our website and services
  • Sending promotional emails (only if you opt-in)

3. Data Retention

We retain your order information for up to 3 years for accounting, legal, and customer service purposes. You may request deletion of your personal data at any time, subject to legal obligations.

4. Sharing of Information

We do not sell or rent your personal data. We only share information with:

  • Payment processors (Stripe, PayPal, etc.)
  • Shipping and courier companies
  • Legal authorities if required by law

5. Cookies

Our website uses cookies to:

  • Improve user experience
  • Analyze traffic and performance
  • Remember user preferences

You may disable cookies through your browser settings.

6. Your Rights (GDPR & Global Compliance)

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Request data portability

To exercise these rights, contact us below.

7. Data Security

We use industry-standard security measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

We may use third-party services for:

  • Payment processing
  • Shipping and logistics
  • Website analytics

These providers have their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

10. Contact Us

For privacy-related concerns, contact:

SS Shoes Maker
Email: support@ssshoesmaker.com
Phone:  +92 318 0586851